Everything you need to reach customers.
Solid infrastructure, a dashboard anyone can use, and APIs built for Indonesian business scale.
Three channels, one platform.
Reach customers on the channel they actually use. Each one runs on official, operator- and Meta-sanctioned routes.
SMS Masking
Branded SMS to every Indonesian operator with your business name as the sender. A dedicated premium route keeps OTP fast and reliable.
WhatsApp Business API (WABA)
Official WABA: a verified brand name, approved templates, media and tap-to-reply buttons, and true two-way chat. Send and receive instantly.
Voice (Text-to-Voice)
Turn text into a natural Indonesian voice call, or upload a .wav, billed per second. The fail-safe for codes and alerts that must be heard.
Your order #BL-2048 has shipped 🚚
“Your verification code is three-eight-five-nine-four-eight.”
Run broadcasts without writing code.
Your marketing and ops teams can send, schedule, and track SMS and Voice broadcasts from one place.
Broadcast & scheduling
Upload a CSV/Excel, pick a template, then send now or schedule for later. No developer needed.
Contacts (Phonebook)
Build a phonebook, group contacts, and personalize messages with variables.
One Console balance
One unified wallet for SMS Masking and Voice. (WABA has its own separate balance).
Real-time reports
Track every message (sent, delivered, read, or failed), per message and per operator.
Your official WhatsApp headquarters.
A dedicated dashboard for your WhatsApp Business API, from managing Meta templates to replying to customers.
Broadcast Campaigns
Send mass notifications and marketing messages safely with Meta-approved templates, personalized for each recipient.
WhatsApp Inbox
Direct chat interface to reply to incoming customer messages. Your team sees every customer thread, no phone required.
Multi-Agent & Roles
Invite teammates by email and assign roles (Viewer, Agent, or Admin) with permissions you toggle per feature, from replying to messages to billing.
Templates Hub
Create, submit, and manage WhatsApp message templates right in the WABA dashboard. See your template quality scores instantly.
Blue Tick Verification
As an official Meta BSP, Zenziva guides your Blue Tick application for your business profile, though the final decision is entirely Meta's.
A clean API to build on.
A clean REST API and webhooks to wire SMS, WhatsApp, and Voice straight into your own systems.
REST API
Integrate in minutes. Send messages programmatically and receive delivery callbacks, then use them to trigger fallback channels from your own system.
Webhooks
Get a callback on every delivery status, and on inbound replies, so your system can react, retry, or switch channel.
Docs & code samples
Clear documentation with ready-to-copy examples in cURL, PHP, Node.js, and Python.
curl -X POST {WABA_BASEURL}/api/messages/ \ -H 'Content-Type: application/json' \ -d '{ "userkey": "userkey", "passkey": "p455k3y", "data": { "to": "628123456789", "template_name": "otp_template", "template_language": "id" } }'
{
"messageId": "2345",
"status": "1",
"text": "Success"
}