★Official Meta BSP
Business Solutions

Driving Customer Loyalty

Service reminders, parts alerts, and tax renewals that keep customers coming back to your workshop.

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The Industry Hurdle

Dealerships lose recurring revenue when customers forget routine service, and forget where they bought.

Q:How do we bring customers back for service?
A:
Automated reminders 6 months after the last service date, with a tap-to-book button.
Q:Can customers book a service slot easily?
A:
Yes, a direct "Booking Jadwal" button on WhatsApp lets them pick a slot in seconds.
Actionable Playbook
1

Routine Service Reminders

Remind customers when their next periodic service is due.

2

2-way Service Booking

Send a WhatsApp with a direct "Booking Jadwal" button so customers reserve a slot instantly.

3

Parts-Ready Alerts

Notify customers the instant their ordered part arrives at the workshop.

4

Tax & STNK Renewal Reminders

Remind customers before their vehicle tax or STNK expires, a service they will thank you for.

Implementation Notes
  • ★Answer price and credit-simulation questions right in the chat, fast two-way replies win the sale.

Zenziva Infrastructure Used

Learn about the technical capabilities that power the workflows above.

WA Notification

Send WhatsApp Official Notifications for transaction alerts, shipping updates, and e-vouchers.

Voice Call API

Use Voice Call OTP and Broadcasts for high urgency messages or system fallbacks.

WA API (Chatbot / Webhook)

Integrate Webhook APIs into your server or CRM to receive and respond to messages automatically (Bot).

Recommended Product

WABA + Voice

Interactive booking lifts service revenue.

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