Scale Your Sales Funnel
Automate order confirmations, shipping updates, and promo broadcasts on WhatsApp, the channel your customers actually open.
Indonesian shoppers buy through chat, COD, and flash sales, they need clear updates, not another email they will never open.
Order & Receipt Confirmation
Send an instant order confirmation, then the tracking number (resi) the moment the package ships.
Shipping Status Updates
Keep buyers posted from "dikemas" to "diterima" so they stop chatting CS to ask.
COD Confirmation
Confirm COD orders before dispatch to weed out fake orders and slash return rates.
Promo & Flash Sale Blast
Announce flash sales and vouchers to opt-in customers with rich images and a direct "Beli Sekarang" button.
Repeat-Order Voucher
Win back past buyers with a personal voucher, far more effective than asking them to fill out a survey.
- ★Personalize every message with the customer name and order ID, generic blasts get ignored.
- ★Use interactive WhatsApp buttons so buyers can confirm COD or reorder in one tap.
Zenziva Infrastructure Used
Learn about the technical capabilities that power the workflows above.
WA Notification
Send WhatsApp Official Notifications for transaction alerts, shipping updates, and e-vouchers.
WA Broadcast
Send official WhatsApp Broadcasts in bulk to thousands of contacts without getting blocked.
2-Way WhatsApp Inbox
Ready-to-use web dashboard to reply to customer chats from your official WhatsApp number — manually, no coding required.
WA API (Chatbot / Webhook)
Integrate Webhook APIs into your server or CRM to receive and respond to messages automatically (Bot).
WABA Official
A verified blue-tick brand builds the trust that lifts open and conversion rates.