★Official Meta BSP
Business Solutions

Scale Your Sales Funnel

Automate order confirmations, shipping updates, and promo broadcasts on WhatsApp, the channel your customers actually open.

See pricing
The Industry Hurdle

Indonesian shoppers buy through chat, COD, and flash sales, they need clear updates, not another email they will never open.

Q:How do we cut down on "where is my order?" chats?
A:
Push order confirmations and tracking numbers straight to WhatsApp the moment the status changes, most questions answer themselves.
Q:Can we blast promos safely at scale?
A:
Our WABA platform handles large broadcasts within Meta’s official limits, far safer than blasting from a personal number that risks a ban.
Actionable Playbook
1

Order & Receipt Confirmation

Send an instant order confirmation, then the tracking number (resi) the moment the package ships.

2

Shipping Status Updates

Keep buyers posted from "dikemas" to "diterima" so they stop chatting CS to ask.

3

COD Confirmation

Confirm COD orders before dispatch to weed out fake orders and slash return rates.

4

Promo & Flash Sale Blast

Announce flash sales and vouchers to opt-in customers with rich images and a direct "Beli Sekarang" button.

5

Repeat-Order Voucher

Win back past buyers with a personal voucher, far more effective than asking them to fill out a survey.

Implementation Notes
  • ★Personalize every message with the customer name and order ID, generic blasts get ignored.
  • ★Use interactive WhatsApp buttons so buyers can confirm COD or reorder in one tap.

Zenziva Infrastructure Used

Learn about the technical capabilities that power the workflows above.

WA Notification

Send WhatsApp Official Notifications for transaction alerts, shipping updates, and e-vouchers.

WA Broadcast

Send official WhatsApp Broadcasts in bulk to thousands of contacts without getting blocked.

2-Way WhatsApp Inbox

Ready-to-use web dashboard to reply to customer chats from your official WhatsApp number — manually, no coding required.

WA API (Chatbot / Webhook)

Integrate Webhook APIs into your server or CRM to receive and respond to messages automatically (Bot).

Recommended Product

WABA Official

A verified blue-tick brand builds the trust that lifts open and conversion rates.

Ready to build your communication solution?