Business Solutions

Fill More Tables, Skip the Phone Tag

Take reservations, confirm orders, and bring regulars back, all on WhatsApp, where your customers already are.

The Industry Hurdle

Most cafes and restaurants run bookings and orders through a personal WhatsApp that one staffer juggles between serving tables, messages get missed and no-shows pile up.

Q:How do we cut no-shows on reservations?

Send an instant booking confirmation and an H-1 reminder with a one-tap confirm or reschedule, gentle nudges that keep tables from sitting empty.

Q:Can we promote a new menu without spamming?

Broadcast a new menu or weekend promo only to customers who opted in, with a photo and a "Pesan Sekarang" button, far higher open rates than Instagram stories.

Actionable Playbook

Reservation Confirmation

Confirm the table the moment a guest books, with date, time, and party size.

H-1 Reminder

Remind guests a day before so they show up, or free the table early if they cannot.

Order & Pickup Updates

Tell takeaway and delivery customers when the order is being cooked and when it is ready.

Comeback Promo

Win back quiet regulars with a personal voucher on their favorite menu.

Implementation Notes

★Open bookings on WhatsApp but confirm them with an approved template, it feels far more reliable than a personal chat.
★Collect opt-in at the table (QR on the bill) so your promo list grows with real, willing customers.

Zenziva Infrastructure Used

Learn about the technical capabilities that power the workflows above.

WA Notification

Send WhatsApp Official Notifications for transaction alerts, shipping updates, and e-vouchers.

WA Broadcast

Send official WhatsApp Broadcasts in bulk to thousands of contacts without getting blocked.

WABA Official

A verified name on every confirmation makes bookings feel trustworthy and keeps promos out of spam.

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