Business Solutions

Booked, On the Way, Done

Cleaning, AC service, massage, and handyman businesses confirm bookings, send "teknisi OTW", and schedule recurring visits, on WhatsApp.

The Industry Hurdle

Customers wait at home not knowing if the technician will show. Vague arrival times and forgotten recurring visits cost trust and repeat business.

Q:How do customers know the technician is coming?

Send a booking confirmation and a "teknisi sedang OTW" message with an ETA, no more waiting around or missed appointments.

Q:How do we bring customers back for routine service?

Schedule a reminder for the next cleaning or AC service so recurring revenue runs on autopilot.

Actionable Playbook

Confirm the service, address, date, and time slot.

Send a "teknisi OTW" alert with an ETA so the customer is ready.

Confirm completion with a summary and the amount due.

Remind for the next scheduled visit to lock repeat business.

Implementation Notes

★An ETA in the "OTW" message is the single biggest trust-builder for at-home services.
★Recurring reminders turn one cleaning into a monthly subscription without a hard sell.

Learn about the technical capabilities that power the workflows above.

Send WhatsApp Official Notifications for transaction alerts, shipping updates, and e-vouchers.

Integrate Webhook APIs into your server or CRM to receive and respond to messages automatically (Bot).

Send official WhatsApp Broadcasts in bulk to thousands of contacts without getting blocked.

Real-time arrival alerts plus scheduled reminders are the core of a great at-home service experience.