★Official Meta BSP
Business Solutions

Trust & Claims Continuity

Policy renewals, premium reminders, and claim tracking that keep policyholders confident.

See pricing
The Industry Hurdle

Insurance runs on timely renewals and clear claim communication, silence breeds lapses and distrust.

Q:How do we simplify the claims process?
A:
Let policyholders submit claim photos directly through WhatsApp chat, no app, no portal.
Q:How do we reduce policy lapses?
A:
Send premium and renewal reminders ahead of the due date so coverage never quietly expires.
Actionable Playbook
1

Policy Renewal Alerts

Friendly reminders 30 days before a policy expires.

2

Claim Tracker

Automated step-by-step updates through the claim approval process.

3

Premium Payment Reminders

Remind policyholders before each premium is due to keep coverage active.

4

Policy Confirmation & e-Policy

Deliver the digital policy document instantly once payment clears.

Implementation Notes
  • ★Use WABA Official for all sensitive policy notifications.

Zenziva Infrastructure Used

Learn about the technical capabilities that power the workflows above.

WA Notification

Send WhatsApp Official Notifications for transaction alerts, shipping updates, and e-vouchers.

SMS OTP

Send ultra-fast, secure OTP codes using your official corporate Sender ID. Guaranteed delivery to all operators without internet.

SMS Notification

Send transaction notifications, system alerts, and important billing info directly to your customers' SMS inboxes.

2-Way WhatsApp Inbox

Ready-to-use web dashboard to reply to customer chats from your official WhatsApp number — manually, no coding required.

Recommended Product

WABA + SMS Masking

The highest security perception for sensitive financial info.

Ready to build your communication solution?