Trust & Claims Continuity
Policy renewals, premium reminders, and claim tracking that keep policyholders confident.
Insurance runs on timely renewals and clear claim communication, silence breeds lapses and distrust.
Policy Renewal Alerts
Friendly reminders 30 days before a policy expires.
Claim Tracker
Automated step-by-step updates through the claim approval process.
Premium Payment Reminders
Remind policyholders before each premium is due to keep coverage active.
Policy Confirmation & e-Policy
Deliver the digital policy document instantly once payment clears.
- ★Use WABA Official for all sensitive policy notifications.
Zenziva Infrastructure Used
Learn about the technical capabilities that power the workflows above.
WA Notification
Send WhatsApp Official Notifications for transaction alerts, shipping updates, and e-vouchers.
SMS OTP
Send ultra-fast, secure OTP codes using your official corporate Sender ID. Guaranteed delivery to all operators without internet.
SMS Notification
Send transaction notifications, system alerts, and important billing info directly to your customers' SMS inboxes.
2-Way WhatsApp Inbox
Ready-to-use web dashboard to reply to customer chats from your official WhatsApp number — manually, no coding required.
WABA + SMS Masking
The highest security perception for sensitive financial info.