Business Solutions

Real-time Delivery Network

Coordinate couriers and recipients with low-latency messaging so fewer packages bounce back.

The Industry Hurdle

Failed deliveries cost money, success hinges on the recipient being ready when the courier arrives.

Q:How do we reduce failed deliveries?

Send an automated "kurir OTW" message so the recipient is home and ready before the courier knocks.

Q:What if the recipient is not available?

Enable 2-way WhatsApp so they can reschedule the delivery instantly, no failed trip, no repeat dispatch.

Actionable Playbook

Push a live tracking link to the recipient the moment the package leaves the warehouse.

Notify the recipient when the courier is nearby so someone is there to receive it.

Use secure codes to confirm the package reached the right hands and the COD cash was collected.

Let recipients pick a new delivery slot via WhatsApp before a trip is wasted.

Implementation Notes

★Add a Voice Call fallback when a recipient does not respond to WhatsApp alerts.
★Connect your dispatch system via API so updates send themselves, no one messages customers by hand.

Learn about the technical capabilities that power the workflows above.

Send WhatsApp Official Notifications for transaction alerts, shipping updates, and e-vouchers.

Send transaction notifications, system alerts, and important billing info directly to your customers' SMS inboxes.

Integrate Webhook APIs into your server or CRM to receive and respond to messages automatically (Bot).

Reach recipients even when they are offline or out of data.