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Business Solutions

Connectivity That Speaks

Automate your billing reminders, outage alerts, and OTP logins.

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The Industry Hurdle

Collecting monthly internet bills manually from thousands of customers is exhausting, and keeping them calm during an unexpected outage requires instant, reliable communication.

Q:Can we secure public WiFi logins with OTP?
A:
Yes. Add OTP verification to your MikroTik or Cyberoam captive portal, the guest enters their phone number and the router calls the Zenziva API to send the code via SMS or WhatsApp. You build a real customer database in the process.
Read the Hotspot OTP Guide
Q:How do we automate billing reminders, and does it work with our billing app (Mikhmon, MixRadius)?
A:
It works as long as your billing app can fire an HTTP request (custom gateway/webhook), or via a MikroTik scheduler. Trigger a reminder 3 days before due, an isolation warning the day before, and an e-receipt on payment, over WhatsApp, SMS, or Voice from one account.
Read the Billing Reminder Guide
Actionable Playbook
1

Automated Monthly Billing

Trigger automatic WhatsApp reminders 3 days before the bill is due directly from your billing system.

2

Outage Fallback (SMS)

When the internet goes down, WhatsApp messages won't deliver. Use SMS Masking to broadcast outage explanations instantly to cellular networks.

3

Hotspot OTP Logins

Secure your public WiFi with OTP verification sent via WhatsApp or SMS, generating qualified leads for your agency or business.

4

Isolation Warnings

Send a final polite reminder automatically 24 hours before the connection is suspended for non-payment.

Implementation Notes
  • ★Start with WABA. The 250 msgs/day unverified tier is usually enough to cover monthly billing reminders.
  • ★Utilize SMS Masking as the ultimate fallback during major network outages, as it does not rely on internet connectivity.

Zenziva Infrastructure Used

Learn about the technical capabilities that power the workflows above.

WhatsApp OTP

Send secure, encrypted WhatsApp Official OTPs backed by a 99.5% Uptime SLA.

WA Notification

Send WhatsApp Official Notifications for transaction alerts, shipping updates, and e-vouchers.

SMS Notification

Send transaction notifications, system alerts, and important billing info directly to your customers' SMS inboxes.

Recommended Product

WABA & SMS

WABA is frictionless; SMS Masking is essential for disaster recovery.

Ready to build your communication solution?

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